Privacy Policy
Last updated: 02-11-2026 (Nov 2th 2026)
Welcome to Rankdesk. This Privacy Policy describes how Rankdesk (“we,” “our,” “us”) collects, uses, shares, and protects information when you use our website rankdesk.ai and our services. If you have questions or concerns, you may contact us at hi@rankdesk.ai.
1. Information We Collect
a. Information you provide us
When you sign up for an account, we collect information like your name, email address, company name, billing details, and other contact information.
When you communicate with us (via email or support), we collect any information you provide in that communication.
When you upload content (for example, articles, keywords, CMS credentials if applicable) we collect that content as part of your account.
b. Information we collect automatically
We collect usage information about how you use our website and services, including pages visited, features used, session duration, IP address, browser type, device type, and operating system.
We may use cookies, web beacons, or other tracking technologies to collect this information.
c. Information from third‑party services
If you link or integrate our service with third‑party platforms (for example, CMS or analytics tools), we may receive information from those services you link.
We may also use third‑party services (such as analytics providers, marketing tools) which collect additional information on our behalf.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, maintain, and improve our website and services.
To manage your account, process billing and payments, and provide customer support.
To communicate with you about features, updates, promotional offers, and service changes. You may opt out of marketing communications at any time.
To monitor and analyze usage, trends, and performance to improve our offerings.
To detect, prevent, and address fraud, misuse, security issues, or technical problems.
To comply with legal obligations or enforce our policies.
3. Sharing Your Information
We will not sell your personal information. We may share your information in the following scenarios:
Service providers: We may share your information with vendors, consultants, and other service providers who perform services on our behalf (for example, payment processors, email communication tools, hosting providers).
Business transfers: If Rankdesk is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Legal and safety reasons: We may disclose your information if required by law, to respond to a legal process, or to protect the rights, property, or safety of Rankdesk, our users, or the public.
Aggregated or anonymized data: We may share aggregated, anonymized usage data that does not identify you personally for research, analytics or marketing.
4. Cookies and Tracking Technologies
We and our service providers use cookies, pixel tags, web beacons, local storage, and similar technologies to collect or receive information about your activity on our website and across devices. You can typically manage your cookie preferences through your browser settings. If you disable cookies, some features of our website may not function properly.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we will delete or de‑identify your data within a reasonable timeframe unless retention is required by law or for legitimate business purposes (e.g., fraud prevention, tax records).
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request we correct inaccurate or incomplete information.
Deletion: You can request we delete your personal information (subject to exceptions).
Objection/Restriction: You can object to or ask us to restrict certain processing.
Portability: You can request we transfer your information to another provider in a structured format.
Withdrawal of consent: If we rely on your consent for processing, you can withdraw your consent at any time (but this will not affect the lawfulness of processing before withdrawal).
To exercise these rights, please contact us at hi@rankdesk.ai. We may need to verify your identity before responding.
7. Security
We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
8. International Transfers
If you are located outside of our home country, please note that your information may be transferred to, stored, and processed in a country other than your own. By using our website or services you consent to this transfer.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us at hi@rankdesk.ai and we will take steps to delete such information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the “Last updated” date above. If the changes are significant, we may provide additional notice (for example via email). By continuing to use our website or services after changes take effect, you agree to the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Rankdesk
Email: hi@rankdesk.ai